📍 Hybrid - Overland Park, KS | 💰 $75,000 - $100,000 | Four28 Marketing

We are looking for an Operations Specialist to ensure that our internal operations run smoothly, our team has the right resources to do their best work, and our clients receive high-quality deliverables.

This role is ideal for someone who is both process-driven and people-focused—you love optimizing systems, ensuring projects stay on track, and helping team members succeed in their roles. You’ll oversee workflow efficiency, facilitate ongoing team check-ins, and provide support where needed to keep operations running at peak performance.

If you thrive in an organized environment, enjoy problem-solving, and like working closely with both team members and clients, this role could be a great fit.

Responsibilities

Internal Operations & Team Management

• Ensure internal workflows are streamlined, keeping projects on schedule and removing roadblocks for team members.
• Facilitate regular one-on-one check-ins with team members to ensure they have the right resources, support, and direction.
• Work closely with leadership to assess team capacity, identifying inefficiencies and making recommendations to improve productivity.
• Monitor team performance and processes to identify areas for improvement and training opportunities.

Project Oversight & Quality Control

• Oversee project execution to ensure deliverables meet client expectations and internal quality standards.
• Serve as a key player in a client facing role to ensure ongoing accounts and new projects are set up for success.
• Work with project managers and team leads to troubleshoot operational challenges and optimize workflows.
• Regularly review ongoing projects, making sure deadlines are met and internal processes are being followed efficiently.

Systems & Process Optimization

• Identify gaps or inefficiencies in current workflows and develop solutions to improve operational performance.
• Implement and refine systems that help automate, track, and enhance internal processes.
• Use data and reporting to analyze trends, measure efficiency, and make informed decisions for process improvements.
• Work within tools like ClickUp and Google Workspace to keep everything organized and running smoothly.

Team & Client Support

• Work closely with leadership, project managers, and account managers to ensure the team is aligned on priorities.
• Join client calls when needed to help communicate updates, ensure project clarity, and reinforce confidence in our process.
• Support new team members by ensuring they are onboarded effectively and understand workflows.
• Foster a positive and enjoyable work environment where team members feel valued and motivated.

Ideal Candidate Profile

This role is for someone who thrives on creating structure, supporting teams, and improving how things get done while also fostering a work culture that’s both enjoyable and high-performing.

Must-Haves

• 3+ years of experience in operations, project coordination, or a similar role, preferably in a marketing, creative, or agency environment.
• Experience managing internal workflows and team efficiency—you know how to keep projects and people on track.
• Strong organizational and problem-solving skills, with the ability to quickly troubleshoot and optimize workflows.
• Excellent interpersonal and communication skills, able to support both team members and clients as needed.
• Ability to foster a positive and engaging workplace culture.
• Proficiency in project management tools (ClickUp, Asana, Trello) and Google Workspace.

Nice-to-Haves

• Experience in digital marketing, web design, SEO, or advertising workflows.
• Background in team training, onboarding, or process improvement.
• Strong analytical mindset with experience tracking and improving operational performance.

What We Offer

• Competitive Salary: $75,000-$100,000/year, based on experience.
• Flexible hybrid work environment (in-office with occasional remote flexibility).
• Opportunities for professional growth and development.
• A supportive team culture that values work-life balance and personal development.
• The chance to work on diverse projects and make a tangible impact on our clients’ success.

About Four28 Marketing

At Four28 Marketing, we specialize in building comprehensive digital ecosystems that help small to mid-sized businesses grow and thrive in a competitive landscape. From SEO and web design to Google Ads, Facebook Ads, and custom CRM solutions, we focus on delivering measurable results while fostering meaningful relationships with our clients.

With nearly a decade of experience, we’ve built a team culture that values collaboration, innovation, and growth. We’re passionate about helping our clients succeed, and we’re equally dedicated to supporting the growth and success of our team members.

Ready to Apply?

If you’re a data-driven problem solver who loves building relationships and driving operational excellence, we’d love to hear from you. Submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.